| Author |
Message |
|
rxpharm
Posts: 5
|
Is it me or is there a problem with the outbound payment function? Everytime I try to facilitate a wire transfer, I get an error that says: "Unfortunately you cannot perform the outbound payment as you have not enough funds to cover the payment amount + transfer fee".
I know I have enough in commissions to cover but what is that error telling me? That SEO Pharmacy doesn't have enough to cover? Please advise Mia!
|
affiliate_support
Posts: 48
2007-03-27 18:04:21
id: 207
|
as the question is pretty personal - will contact you in icq now. as for the system - everything seems to be working fine
Regards, Mia
Affiliate Support Manager
|
rxpharm
Posts: 5
2007-03-27 20:51:23
id: 208
|
To all who read this, the problem was that I was requesting the full amount of what was available. For example, if the total amount of commissions available for disbursement is $500 and you request $500 for a wire transfer, it doesn't leave any funds to pay for the wire transfer, which is $25. That is what generates the error.
Instead, you must make the request for no more than $475, to leave enough in the account to pay for the wire fee, and then your request will process.
Thank you Mia for taking care of the issue this morning.
|
rxpharm
Posts: 5
2007-03-27 20:53:42
id: 209
|
PS: $ is the dollar sign!
|
affiliate_support
Posts: 48
2007-03-27 20:54:46
id: 210
|
you're welcome ;) ready to help ya next time
Regards, Mia
Affiliate Support Manager
|
